Members of the platform have expressed outrage following a change that caused products showing incorrect sizing.
The second-hand shopping app has revised its size classifications for women's and children's garments without notifying all users about the change.
Digital Channels Reaction
Countless users and merchants are posting online stating that platform listings now display an altered size classification compared to what was initially listed because of the remapping.
The company said the updated approach better aligns with comparable marketplaces.
The platform has recommended to review their products and adjust the sizing manually if necessary, causing user dissatisfaction.
Measurement Approach Changes
Before the change, the measurements included one number and one letter, like S/8 or M/10.
The updated approach includes a letter and a range for example S/UK 8-10.
With some products, the size labels have been reassigned - such as a large size was formerly size 12 but now shows as UK 16-18.
Member Stories
Frankie Bridger, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Another user, based in Glasgow, explained products she uploaded featuring size 14 markings were showing in the marketplace as measurements 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.
Necessary Adjustments
Another shopper, located in England, explained she became annoyed because the modification necessitated personal updates the sizing for "all her products".
"This situation is especially annoying, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she said.
Service Background
The app has more than 100 million members, including 18 million in the UK.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This isn't the first time that an unexpected update within the service has received backlash: earlier, the platform withdrew an update concerning shipment methods following member complaints.
